This Privacy Policy governs the manner in which NexEssent collects, uses, maintains, and discloses information collected from users (referred to as “Users” or “you”) of the NexEssent website (referred to as the “Site”). This Privacy Policy applies to the Site and all products and services offered by NexEssent.
Personal Information
1.1 Collection of Personal Information: We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or engage in other activities, services, features, or resources we make available on our Site. Users may be asked for their name, email address, mailing address, phone number, and payment information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
1.2 Use of Personal Information: We may use the personal information provided by Users for the following purposes:
To process transactions: We may use the information Users provide when placing an order to process that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails: We may use the email address to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
1.3 Protection of Personal Information: We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, username, password, transaction information, and data stored on our Site.
Non-Personal Information
2.1 Collection of Non-Personal Information: We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.
2.2 Use of Non-Personal Information: We may collect and use non-personal information for the following purposes:
To improve customer service: Information provided helps us respond to customer service requests and support needs more efficiently.
To personalize user experience: We may use non-personal information to understand how our Users as a group use the services and resources provided on our Site.
Web Browser Cookies
3.1 Use of Cookies: Our Site may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
Sharing Personal Information
4.1 Protection of Personal Information: We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted